Rewards

The Mike Duman Club

RewardsWelcome to the Club

Mike Duman is proud to introduce our new Rewards Program, quite simply the most far reaching awards program in the auto industry and the most enriching program for you - our valued customer.

Featuring Two Levels of Membership

Our Silver level membership is available to any current Mike Duman service customer - at no charge - simply by signing up in our service departments. Our Gold level membership comes as standard equipment with any new vehicle purchase or lease, or any pre-owned vehicle purchase.

Exclusive Mike Duman Rewards Earning Program

With every swipe of your membership card or key tag, you will earn 15% of all qualified purchased in Rewards points redeemable toward the purchase or lease of your next new or pre-owned vehicle from Mike Duman. Each point equals $1 toward a future vehicle discount.

Easy Ways to Earn Mike Duman Rewards Points...
  Silver Level Gold Level
Earnings on Qualified Purchases 15% 15%
Customer Appreciation Bonus $25 in Points $50 in Points
First Transaction Bonus $25 in Points $50 in Points
Referral Sales Bonus $100 in Points $100 in Points
Earnings Limit $1,000 in Points $2,000 in Points
Point Expiration Term 60 Months 60 Months

Points are fully transferable to friends and family.

Mike Duman Rewards Gift Certificate Program

When you achieve predetermined Rewards points levels, you will automatically qualify to receive a gift certificate to be used anywhere in either of our dealerships. Watch your mailbox. This certificate is simple another way Mike Duman says "Thank you" for your continued loyalty. Plus, no points will be subtracted from your account for redeeming your certificate.

Points Levels   Gift Certificate Program
500 Points

=

$25.00 Gift Certificate
1,000 Points = $50.00 Gift Certificate
1,500 Points = $75.00 Gift Certificate
2,000 Points = $100.00 Gift Certificate

Rewards and rewards levels are subject to change. See dealer for additional details.

Convenient Service Advantages

  • Members-Only Oil Change
    Your membership includes special pricing on regular scheduled lube, oil and filter changes. Silver level members receive their lube, oil, and filter changes for just $19.99 while Gold level members pay only $14.99.
    Must present card or key tag upon arrival to receive exclusive pricing. Members-only Oil Change program available to current member and registered vehicles only. Limit 5 quarts. Offer cannot be combined with any other special pricing or discount. Does not include synthetic oil. In the case of synthetic oil change, discount rate to be subtracted from regular pricing schedule.
  • Members-Only Specials and Savings
    Our members will receive members-only offers and savings on everything from new and used vehicle pricing to service and maintenance discounts, local merchant specials and contests, to VIP event invites.
  • Lost Key Return Service
    If you lost your keys, instructions on your key tags will assist in the safe return of your keys and remote key fob(s). Registration is fast, safe, and free.
    The cost of replacement keys not covered if keys are not returned.
  • Priority Service Scheduling
    Members enjoy fast and convenient service scheduling. When scheduling your service visit, simply notify your service consultant that you are a member.
  • Car Wash with Service
    With any service visit of $199.00 or more, Club members will receive a free exterior car wash.

PLUS, Gold members are entitled to these three additional benefits...

  • Towing Reimbursement Program Gold Level Only!
    Simply call our emergency towing line for assistance in towing your vehicle to our dealership. If the repair is completed by our dealership, Gold level members will be reimbursed up to $200 toward their initial towing invoice if not covered by insurance or extended warranty.
    Some mileage restrictions may apply. Valid only for mechanical breakdowns. Maximum reimbursement up to $200.00. Repair must be done at Mike Duman Auto Sales to qualify for reimbursement.
  • Vehicle Trade Damage Waiver Gold Level Only!
    As a Gold Level member, you are protected from dings, bangs, scratches, dents, and chips! When it is time to trade your vehicle back to Mike Duman Auto Sales for another Mike Duman vehicle, we will cover all minor wear, tear, and damages (up to the first $500)!
  • Virginia State Safety Inspections Gold Level Only!
    Gold Level members enjoy free Virginia State Safety Inspections for their enrolled vehicle during the lifetime of their membership in the club.

Mike Duman Merchant Program

Merchant ProgramMike Duman Auto Sales has partnered with the area's top local merchants to provide our members with exclusive benefits and savings. Our network of participating partners range from restaurants to home improvements, fitness centers, and just about everything in between.

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"The staff and service was professional and prompt. I have recommended your sales and service to a friend. Now he is purchasing a new vehicle."

Curtis

"Best dealership I have ever dealt with. Hard to find people you can trust and believe in these days. I would gladly recommend these guys to all my friends and family."

Jtstallings

"For the second time, I am very pleased with the purchase I made from Mike Duman Auto Sales in Suffolk. I purchased a Buick Lucerne, clean inside and with all the amenities that I was searching for."

Cocoathang

"Great experience for me! Especially being I was buying my first car and the person that helped me was great! I enjoyed dealing with him!”

Tyrone Muldrow

"I got the exact color and car I wanted. The business transaction was easy and it didn't take long. Everyone was friendly. I am extremely satisfied and enjoying my new car."

CherryRed14

"The service was great, quick and very efficient. The staff was very courteous and friendly. The new renovation goes with the different positive personalities. Team, keep up the good work."

Angel

"Awesome as always! I will always shop for a new car at Mike's. My dealer was great. Mr. Barnes has always worked out a great deal for my family. Great dealership!"

Zenobia

"Just bought 3rd vehicle from the Du-man. Great staff that are always helpful. Thanks so much to John Ducote for your help in getting our "new" truck!"

jojo b

"The employees at Mike Duman have excellent customer service and they're also extremely honest."

nautyca

"I had a great car buying experience at Mike Duman. Purchasing a 2012 Hyundai Elantra, I got a great deal and Mervis Knight was the best Car salesman."

Regina Britt

"I had my head liner replaced which was under warranty. It took a considerably long time frame for the dealership to get the replacement head liner in. Once it was in, the actual replacement was done in a timely manner and looks great!"

Alice

"I brought a car here 2 weeks ago and the whole experience was great. I came from Virginia Beach because a family friend recommended me to buy my car here. My sales person was Mervis Knight. He was professional and helped me get a great deal on my car. Thanks everyone."

Millie Canaan

"I purchased my 2nd Nissan this weekend from Mervis Knight. He once again took the time needed to get me in a vehicle, making the entire experience stress free. Never again will I go to any other dealership. A huge thank you to Mervis, Mr. Duman and the rest of the staff."

LindaC

"This place is everything I needed and more. Trey Freeman was so helpful in finding me the perfect car & deal so I took my sister to him too & she bought a car from him as well. Had my car over a year & a half with no problems at all. Very satisfied."

smg315

"Did not take too long to find the car which suited our needs. Both Trey and Aaron were exceptional at customer service. Will definitely revisit!"

drummerjohnnyd

"I purchased a 2013 Dodge Challenger from Mervis L. Knight, a great salesman that I would recommend at Mike Duman auto Sales in Suffolk Virginia. I would also like to say that I was very satisfied with the kindness and service I received at this dealership."

Ennis C. Rawlings

"This is the first time I purchased a vehicle through a dealership. Mervis Knight was highly recommended. He made this experience easy with no pressure. I'll be spreading the word to all my friends and family. Thanks again Mervis!!"

BrandonJ2016

Rental


Rental

Our late-model rental fleet includes economy, mid-sized and full-sized sedans, trucks, mini and 15 passenger vans.

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